Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Camperhireu LTD
18 July 2025
Rated 5 out of 5 starsVerified

Ive alway found it so easy to navigate…

Ive alway found it so easy to navigate and find products I need and even when I can't a simple email enquiry usually does the trick

Date of experience: 18 July 2025

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Paul
18 July 2025
Rated 5 out of 5 starsVerified

This site is easy to navigate and the…

This site is easy to navigate and the only place that I could find the parts that I needed to repair my Reich motor mover. I would strongly recommend them

Date of experience: 17 July 2025

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Mark Libby
18 July 2025
Rated 5 out of 5 starsVerified

Always quick and simple to use site.

Always quick and simple to use site.

Date of experience: 18 July 2025

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Finbarr
18 July 2025
Rated 5 out of 5 starsVerified

excellent product choice

easy to navigate website, selection of spare parts and breakdown diagrams to satisfy correct part purchasing.

Date of experience: 18 July 2025

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IanT
18 July 2025
Rated 5 out of 5 starsVerified

Quick and Efficient

Had the items in stock at a fair price and delivered quickly. No problems.

Date of experience: 11 July 2025

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Anne Lennon
18 July 2025
Rated 5 out of 5 starsVerified

Easy site to use

Easy site to use. Had what I was looking for at the lowest price

Date of experience: 18 July 2025

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S A
17 July 2025
Rated 5 out of 5 starsVerified

Great all round.

Great prices for a chair bundle,quick delivery , would buy from again.

Date of experience: 7 July 2025

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Biddy Shepherd
17 July 2025
Rated 5 out of 5 starsVerified

Easy purchase

Good communication. Product easy to find online. Delivery timely and products good quality.

Date of experience: 10 July 2025

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Mark Cullifer
17 July 2025
Rated 5 out of 5 stars

Great service and very responsive to…

Great service and very responsive to questions. Got me a window for a dometic door that I could never find. Thanks for having great customer service.

Date of experience: 1 July 2025

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carol travers
16 July 2025
Rated 5 out of 5 starsVerified

site easy to navigate

site easy to navigate, living in Ireland delivery prices vary easy to get would shop here again

Date of experience: 16 July 2025

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Colin Burns
16 July 2025
Rated 5 out of 5 starsVerified

Online price was good

Online price was good... But this review thing came up just after I ordered, not even had time to even get this item delivered so it's hard to review anything at this point?!!

Date of experience: 16 July 2025

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Revid
15 July 2025
Rated 4 out of 5 starsVerified

Relatively straight forward would have…

Relatively straight forward would have been better if you had sent me the web site details so as I could order straight away

Date of experience: 15 July 2025

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