Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

dawn
15 July 2025
Rated 5 out of 5 starsVerified

Easy process and Quick delivery

Easy process and Quick delivery. Thank you

Date of experience: 4 July 2025

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MICHELE WOLFE
14 July 2025
Rated 5 out of 5 starsVerified

Quick and easy to find what I wanted

Quick and easy to find what I wanted - great price

Date of experience: 14 July 2025

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Billy Annear
14 July 2025
Rated 5 out of 5 starsVerified

woop woo woo woo

I haven't received anything yet how am I supposed to review?

Date of experience: 14 July 2025

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Andrew
14 July 2025
Rated 5 out of 5 starsVerified

Thetford C 200 flush replacement switch

Clear pictures , good menu. easy ordering and payment
Just hope it's the right part!

Date of experience: 14 July 2025

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Anon
13 July 2025
Rated 4 out of 5 starsVerified

Had the product I wanted at a…

Had the product I wanted at a reasonable price. Delivery was on time and I was as kept informed of progress.

Date of experience: 3 July 2025

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Keith Fieldhouse
12 July 2025
Rated 5 out of 5 starsVerified

I have bought these before great…

I have bought these before great product good.service

Date of experience: 11 July 2025

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Michael
12 July 2025
Rated 4 out of 5 starsVerified

thought i was going to get a 5 percent…

thought i was going to get a 5 percent discount seemed to get lost along the was

Date of experience: 12 July 2025

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Customer
12 July 2025
Rated 5 out of 5 starsVerified

Had items I wanted in stock and easy to…

Had items I wanted in stock and easy to order items.

Date of experience: 12 July 2025

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MBE Consulting
12 July 2025
Rated 5 out of 5 starsVerified

easy fast service

fast, easy to select from range of products.
simple checkout.

Date of experience: 11 July 2025

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A Turner
11 July 2025
Rated 5 out of 5 starsVerified

Good product at excellent price.

Good product at excellent price.

Date of experience: 30 June 2025

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Mark
11 July 2025
Rated 5 out of 5 starsVerified

Great pricing and very responsive…

Great pricing and very responsive customer services. I enquired about an item not listed on their website and they contacted their supplier to give me an update on when it might be available. I was able to place an order accordingly.

Date of experience: 11 July 2025

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GM
11 July 2025
Rated 5 out of 5 starsVerified

Good selection

Good selection, quick delivery and good above and beyond in assisting with queries.

Date of experience: 11 July 2025

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Mike Chalmers
11 July 2025
Rated 5 out of 5 starsVerified

Good supplier of Fiamma spares!

Good supplier of Fiamma spares!

Date of experience: 3 July 2025

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John Carpenter
10 July 2025
Rated 5 out of 5 starsVerified

An easy & clear online ordering…

An easy & clear online ordering process. Updates on delivery date and time.

Date of experience: 3 July 2025

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