Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Mrs ELAINE WARE
6 July 2025
Rated 5 out of 5 starsVerified

Excellent and prompt service

Excellent and prompt service

Date of experience: 26 June 2025

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Trevor Andrews
6 July 2025
Rated 5 out of 5 starsVerified

Always good products and fast delivery

Always good products and fast delivery

Date of experience: 6 July 2025

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D Shaw
6 July 2025
Rated 5 out of 5 starsVerified

good clear website and ordering process

good clear website and ordering process

Date of experience: 1 July 2025

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alexander martin
6 July 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery of item.
Will definitely be using leisureshopdirect again.

Date of experience: 22 June 2025

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Hazel
6 July 2025
Rated 5 out of 5 starsVerified

Great orice

Great orice, free deliver. I do begrudge writing revires based on sakes though, as its getting and being hapoy with a purchase that really matters.

Date of experience: 6 July 2025

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Tony
5 July 2025
Rated 5 out of 5 starsVerified

Easy ordering and great selection one…

Easy ordering and great selection one stop shop

Date of experience: 5 July 2025

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John Crowdey
5 July 2025
Rated 5 out of 5 starsVerified

Very good get most things you need for…

Very good get most things you need for our motorhome staff very knowledgeable and fast dispatching

Date of experience: 25 June 2025

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Mr howard
5 July 2025
Rated 5 out of 5 starsVerified

I needed a water cap for my motor home…

I needed a water cap for my motor home and was having difficulty finding one , emailed Leisureshopdirect who sent information and pictures to help identify the correct product, product arrived quickly and is exactly what I needed , good quality and a perfect fit

Date of experience: 27 June 2025

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Heather A Bird
4 July 2025
Rated 5 out of 5 starsVerified

found what I needed and dispatched…

found what I needed and dispatched quickly very impressed

Date of experience: 24 June 2025

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Angela Jones
4 July 2025
Rated 5 out of 5 starsVerified

Competitive price

Competitive price. Await item to say more

Date of experience: 4 July 2025

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Colin
4 July 2025
Rated 5 out of 5 starsVerified

Very easy to select and purchase what i…

Very easy to select and purchase what i needed

Date of experience: 4 July 2025

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Darran
4 July 2025
Rated 5 out of 5 starsVerified

Speedy delivery

Speedy delivery , I ordered the wrong part, returned part the next day and was refunded the day after that. I have now ordered the correct part. Excellent customer service from Craig!

Date of experience: 7 April 2025

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Tim S
4 July 2025
Rated 5 out of 5 starsVerified

They`ve such a vast range and bound to…

They`ve such a vast range and bound to have what your looking for..

Date of experience: 4 July 2025

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Terence Hiskey
3 July 2025
Rated 5 out of 5 starsVerified

good to order easy checkout

good to order easy checkout

Date of experience: 3 July 2025

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john
3 July 2025
Rated 5 out of 5 starsVerified

good price

needed for emergency home use and quick delivery i hope

Date of experience: 2 July 2025

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Mr Neil Phillips
3 July 2025
Rated 5 out of 5 starsVerified

Great service from both the company and…

Great service from both the company and individual Karen. Delayed delivery of my purchase until I arrived home to collect from the postman. Thanks very much.

Date of experience: 26 June 2025

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