Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,278 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Fiona Parker
3 July 2025
Rated 5 out of 5 starsVerified

Ordering was easy and delivery on Time

Ordering was easy, we were kept up to date regarding our delivery, which was in time and the goods were well boxed and in perfect order.

Date of experience: 26 June 2025

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Steve
3 July 2025
Rated 5 out of 5 starsVerified

Extensive stock range and very good…

Extensive stock range and very good value.

Date of experience: 3 July 2025

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Mr Thomson
2 July 2025
Rated 5 out of 5 starsVerified

Great customer service from Karen

Great customer service from Karen. She went out of her way to contact a manufacturer on my behalf, to ensure I received the correct product.

Date of experience: 2 July 2025

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Nelson
2 July 2025
Rated 5 out of 5 starsVerified

Good value and excellent choice of…

Good value and excellent choice of products

Date of experience: 7 February 2025

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Mr Mike
2 July 2025
Rated 5 out of 5 starsVerified

First class service competitive price

First class service competitive price
Delivered in 2 days No issues

Date of experience: 24 June 2025

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MICHAEL PEACOCK
1 July 2025
Rated 4 out of 5 starsVerified

good price and easy to navigate website

good price and easy to navigate website

Date of experience: 1 July 2025

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Michael Lane
1 July 2025
Rated 5 out of 5 starsVerified

Had no trouble finding what I was…

Had no trouble finding what I was looking for and payment on trouble

Date of experience: 1 July 2025

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Nadine Paterson
1 July 2025
Rated 5 out of 5 starsVerified

Always have the bits I can't find…

Always have the bits I can't find anywhere else. Brilliant company.

Date of experience: 30 June 2025

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Carl Donnelly
30 June 2025
Rated 5 out of 5 starsVerified

Very easy to find what I wanted

Very easy to find what I wanted . Excellent choice

Date of experience: 30 June 2025

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Toniw
30 June 2025
Rated 5 out of 5 starsVerified

Great shop has just what I needed

Great shop has just what I needed

Date of experience: 30 June 2025

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Mr John Murphy
30 June 2025
Rated 5 out of 5 starsVerified

always good service from this company

always good service from this company

Date of experience: 30 June 2025

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PHILL
30 June 2025
Rated 5 out of 5 starsVerified

Good caravan spare s

Very good webb site, easy to find what I was looking for. Purchase online was quick and easy.

Date of experience: 30 June 2025

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