HELP & CONTACT BLOG

SPECIAL OFFERS | NEW PRODUCTS

Customer Reviews

TrustScore 4.6 | Based on 8,278 reviews

Read all our reviews on Trustpilot

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Mr I Sharratt
26 June 2025

Great Service

My levelling ramps were damaged in the post and Leisureshopdirect sent out a new pair immediately. They also helped by ordering some security bolts in when I needed a different size. Very polite and helpful. Seem to be well priced.

Date of experience: 12 June 2025

The largest online selection of spares for your Caravan or Motorhome

Customer Reviews

Review summary

What people talk about most

Product

Order

Delivery service

Website

User experience

Great Service

Good price

thanks happy

Big range of products

very good service and secure,easy to use

Good price and delivery options.

Found what I needed at reasonable price

Smooth and simple throughout

Great supply

Getting a Refund and Reordering

cheap

Really easy to order and well priced

QUICK & EASY & GREAT PRICE

Easy to process

Good price and simple ordering process

great site found what I was looking for

Quick easy and reliable service

Ease of site navigation

Caravan spares

Good website easy to find requirements

SUPPORT

GET IN TOUCH

.

HELP

.

INFORMATION

.

MY ACCOUNT