Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,280 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Mr Carl Mays
25 April 2025
Rated 5 out of 5 starsVerified

No problem ordering and arrived on time…

No problem ordering and arrived on time only thing I will say is on opening the package the product is slightly damaged but don’t think it’ll affect the use

Date of experience: 18 April 2025

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Angeline Turner
24 April 2025
Rated 5 out of 5 starsVerified

Part fitted my motorhome perfectly and…

Part fitted my motorhome perfectly and was delivered very quickly, will definitely keep details of this shop for future purchases for my leisure vehicle.

Date of experience: 16 April 2025

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Jim Skinner
23 April 2025
Rated 5 out of 5 starsVerified

good products good prices easy site to…

good products good prices easy site to use

Date of experience: 23 April 2025

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Elaine Travers
22 April 2025
Rated 5 out of 5 starsVerified

Great price and great delivery

Great price and great delivery. Would use again.

Date of experience: 15 April 2025

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john
22 April 2025
Rated 5 out of 5 starsVerified

It's a pleasure with leisure

Site was easy to order from,vast array of components ,competitively priced and arrived as stated.would use again👍

Date of experience: 14 April 2025

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customer
21 April 2025
Rated 5 out of 5 starsVerified

Easy ordering

Easy ordering. Good info on site. Delivered on time. Great price.

Date of experience: 14 April 2025

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RBM
20 April 2025
Rated 5 out of 5 starsVerified

Excellent service

Excellent service and response to our order; dispatched within 24hrs and we received updates from courier on delivery timings regularly

Date of experience: 10 April 2025

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Mr Cridge
19 April 2025
Rated 5 out of 5 starsVerified

Had the part I required

Had the part I required. Ordering easy. Part dispatched and delivered quickly.

Date of experience: 8 April 2025

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Mr P & Mrs G Riggs
18 April 2025
Rated 5 out of 5 starsVerified

good prices

good prices, efficient web site and propmt ssshipping

Date of experience: 11 April 2025

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Bruce Royle
17 April 2025
Rated 5 out of 5 starsVerified

Fast delivery

Received goods within 48 hours.
Goods as described and of good quality.

Date of experience: 7 April 2025

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Jonathan Corry
15 April 2025
Rated 5 out of 5 starsVerified

Great quick service

Great quick service, sorted out a mistake I made without fuss

Date of experience: 8 April 2025

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Mr Adrian Cross
14 April 2025
Rated 5 out of 5 starsVerified

Great response

Great response, good product range.
Well done!

Date of experience: 7 April 2025

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MarkAlicante, ES
14 April 2025
Rated 5 out of 5 starsVerified

Thetford fridge fan

Leisureshopdirect always have what you need at reasonable prices and post quickly.

Date of experience: 7 April 2025

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KE
11 April 2025
Rated 4 out of 5 starsVerified

Informative website, transparent delivery information

Prompt delivery. Reasonable price. Good tracking.

Date of experience: 1 April 2025

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A C C, Lincolnshire
10 April 2025
Rated 5 out of 5 starsVerified

A minor problem well handled

Following a prompt delivery, we had a minor issue with a bottle which leaked and damaged other goods but this was rectified by a very reasonable refund of part of the purchase.

Date of experience: 3 April 2025

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Mr Paul Glover
10 April 2025
Rated 5 out of 5 starsVerified

Great price swiftly depatched

Great price swiftly depatched

Date of experience: 31 March 2025

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