Mr James Cook
10 April 2025
10 April 2025
VerifiedRight part good delivery thank you.
Right part good delivery thank you.
Date of experience: 11 March 2025
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Protective Covers
Electric Bikes & Scooters
Heaters
Cool Boxes & Cool Bags
Cool Boxes by Brand
TrustScore 4.6 | Based on 8,280 reviews
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Ratings and reviews last updated 8 October 2026.
Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.
In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.
We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.
Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026
Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.
The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.
People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.
People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.
People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.
People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.
People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.
Showing our 4- & 5-star reviews
VerifiedRight part good delivery thank you.
Date of experience: 11 March 2025
Read this review on TrustpilotVerifiedSimple and easy to follow
Date of experience: 9 April 2025
Read this review on TrustpilotVerifiedFast efficient service. Would definitely use again and would recommend them to anybody
Date of experience: 1 April 2025
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VerifiedRe. initial problems experienced with Seller's website:
"We're really sorry to hear that your experience on our website wasn’t a smooth one. We know how frustrating it can be when pop-ups and cookie messages get in the way — that’s definitely not the experience we want for our visitors.
The good news is we’re already working on simplifying the site and reducing unnecessary interruptions, and your feedback is exactly the kind that helps us prioritize these improvements."
That sounds like a very Customed-focussed approach! Thank you, Craig & the team 😊👍
Date of experience: 5 March 2025
Reply from Leisureshopdirect8 April 2025
Hi,
Thank you for your review.
I am sorry to hear you struggled with our checkout system, we do try to make it as clear as possible and will continue to do so. We are continuingly working behind the scenes to improve where we can, so feedback like this is much apprciated.
Thanks again.
VerifiedVery quick response to my order for a replacement Whale mixer tap. Received in less than 24 hours by Royal Mail. Thank you team Leisureshopdirect for your fantastic service and easy to use web platform.
Date of experience: 27 March 2025
Read this review on TrustpilotVerifiedFair price and good service delivery. Just be mindful when navigating through checkout screens you accidentally look at a product and this can be added to your account.
Date of experience: 31 March 2025
Read this review on TrustpilotVerifiedQuick and easy to navigate your website and place an order then delivery to New Zealand in under 10 days. Will definitely use again.
Jeff
Venture RV⁶
Date of experience: 25 March 2025
Read this review on TrustpilotVerifiedI have bought several items for my motorhome over the past 3 weeks and I am super impressed with the communication and the speed at which the items are dispatched. I have ordered before 8am and item dispatched with email update and tracking number by 10am, and are delivered 2 days later.
Date of experience: 25 March 2025
Read this review on TrustpilotVerifiedSo easy to find right spare parts with drop down diagrams. Excellent!
Date of experience: 1 April 2025
Read this review on TrustpilotVerifiedA very easy purchase
Date of experience: 31 March 2025
Read this review on TrustpilotVerifiedFast, easy ordering and delivery.
Date of experience: 17 March 2025
Read this review on TrustpilotVerifiedeasy and stright forward to use great.
Date of experience: 29 March 2025
Read this review on TrustpilotVerifiedSelection was wide with good supporting information.
Date of experience: 29 March 2025
Read this review on TrustpilotVerifiedValue for money, even with the cost of delivery, nice 5% discount for first purchase.
Date of experience: 18 March 2025
Read this review on TrustpilotVerifiedExcellent service and quick delivery
Date of experience: 17 March 2025
Read this review on TrustpilotVerifiedGood selection of Thetford spares, fair process and fast delivery.
Date of experience: 17 March 2025
Read this review on TrustpilotVerifiedOrdered 4 Dometic 12v light fittings for MoHo. Not only were these about 50% cheaper than elsewhere, they also included the MR11 bulbs which other suppliers excluded. This was not apparent in the website description and was a pleasant surprise. Additionally, postage was indicated at several days, but prompt despatch meant I received the items days earlier. In summary, very price competitive and very rapid delivery.
Date of experience: 17 March 2025
Read this review on TrustpilotVerifiedRIGHT PRODUCTS VERY QUICK SERVICE
Date of experience: 15 March 2025
Read this review on TrustpilotWas a bit apprehensive ordering from here as there isn't a telephone number. Ordered some awning poles and there was a bit of a mix up but a lovely lady named Karen sorted it straight away. Highly recommend
Date of experience: 20 March 2025
Read this review on TrustpilotVerifiedGood website search options, products easy to find, quick dispatch and delivery
Date of experience: 12 March 2025
Read this review on TrustpilotBefore we used Trustpilot, customers emailed their feedback to us directly. Read the comments customers sent us before Trustpilot.
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