Customer Reviews

Rated 4.5 out of 5 stars on Trustpilot

TrustScore 4.6  |  Based on 8,280 reviews

Ratings and reviews last updated 8 October 2026.

Leisureshopdirect prides itself on a high level of service, and to date we have received a fantastic response from our customers through independent reviews collected by Trustpilot.

In order for us to ensure our level of service continues to be of a high standard, we would like to hear from you and display your feedback for current and new customers to view.

We would like to take this opportunity to thank all customers for your continued support. Our reviews are shown below, newest first.

Review summary

Created with AI from recent Trustpilot reviews · based on 349 reviews between 12 July 2026 and 4 October 2026

Customers repeatedly describe Leisureshopdirect as a reliable source for caravan, motorhome and camping parts, with a wide range of spares in stock and prices that compare well with other suppliers. Many mention finding items that were hard to track down elsewhere, including components for older or non-UK vehicles, and report that the parts arrived correct, well packaged and fitted as expected.

The website draws consistent praise for clear diagrams, detailed listings and a straightforward search and checkout, with repeat buyers saying the experience is the same every time. Delivery is frequently described as quick, often within a day or two, with helpful tracking and delivery options. Customer service by email is noted for prompt, knowledgeable replies that help identify the right part.

What people talk about most

Product

People report positive experiences with the product range, noting good stock levels of caravan and motorhome spares, hard-to-find parts, quality items such as coolboxes, mattresses and air conditioning units, and correct fit.

Order

People report positive experiences with ordering, noting a quick, simple purchase process, clear stock and delivery information, easy payment including PayPal, and straightforward repeat orders.

Delivery service

People report positive experiences with delivery, noting fast dispatch, arrival within a day or two, well-packaged parcels, useful tracking updates and a choice of delivery options.

Website

People report positive experiences with the website, noting easy navigation, detailed catalogues with diagrams and photographs that make identifying the right component simple, plus competitive prices shown clearly.

User experience

People report positive experiences overall, noting helpful, knowledgeable email support that identifies correct parts quickly, good communication throughout, and a service many say they return to and recommend.

Showing our 4- & 5-star reviews

Glenis Trebicki
7 March 2025
Rated 5 out of 5 starsVerified

Quick response to a query.

Quick response to a query.
Purchase was posted quickly - excellent service

Date of experience: 28 February 2025

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M T STOKES
7 March 2025
Rated 5 out of 5 starsVerified

Alde circulation pump.

Good price. Delivered on time. Great service.

Date of experience: 27 February 2025

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Lloyd
6 March 2025
Rated 5 out of 5 starsVerified

Isabella Loggia Canopy 4m

Typical High quality Isabella product. Very happy with the Canopy overall. My only criticism is that the canopy did not come with a protective sleeve/bag. Like the pole bag supplied. Maybe get one sent by Isabella to complete the set-up.

Date of experience: 26 February 2025

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Paul Sadler
5 March 2025
Rated 5 out of 5 starsVerified

Product pump as described

Product pump as described and delivered on time

Date of experience: 26 February 2025

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Mr B Ramsdale
2 March 2025
Rated 5 out of 5 starsVerified

Would recommend

A great deal with on time delivery.

Date of experience: 20 February 2025

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margaret wall
2 March 2025
Rated 5 out of 5 starsVerified

fast delivery

fast delivery, well packaged, good quality, will buy from this company again,

Date of experience: 22 February 2025

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Buon Gusto
27 February 2025
Rated 5 out of 5 starsVerified

Hard-to-get product

Needed a couple of now obsolete replacement tubes for an old battery Camping lantern. Fortunately Leisureshopdirect had a few left in stock!
Paid for standard delivery but was very pleased to receive items very well packed within 48 hrs.
Good service!

Date of experience: 20 February 2025

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SteveP
27 February 2025
Rated 5 out of 5 starsVerified

Competitively priced and quick delivery

Competitively priced and quick delivery

Date of experience: 20 February 2025

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Mr Darren Johnson
27 February 2025
Rated 5 out of 5 starsVerified

Reasonable price and quick delivery.

Reasonable price and quick delivery.

Date of experience: 17 February 2025

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brian
27 February 2025
Rated 5 out of 5 starsVerified

Very pleased with the service received

Very pleased with the service received, quick delivery. Will use company again, highly recommended

Date of experience: 17 February 2025

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Mr Christopher Hill
24 February 2025
Rated 5 out of 5 starsVerified

arrived on time as promised

arrived on time as promised

Date of experience: 17 February 2025

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Andrew
24 February 2025
Rated 5 out of 5 starsVerified

Competitively priced

Competitively priced, fast delivery as promised

Date of experience: 17 February 2025

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PML
17 February 2025
Rated 5 out of 5 starsVerified

Great service.

Easy to order. Accurate description a d good delivery time.

Date of experience: 10 February 2025

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Tero
17 February 2025
Rated 5 out of 5 starsVerified

Fast delivery

The product came quickly and was like expected.

Date of experience: 17 February 2025

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CustomerDes
15 February 2025
Rated 5 out of 5 starsVerified

Very happy with servicesatisfied

Very happy with service

Date of experience: 5 February 2025

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customer
14 February 2025
Rated 5 out of 5 starsVerified

I ordered fridge winter vents for our…

I ordered fridge winter vents for our Motorhome. Website easy to navigate. Confirmation and delivery information received almost instantly. Delivered by Royal Mail who kept me informed of delivery and arrived as notified. Very pleased with outstanding service received. Would use again and highly recommend.

Date of experience: 6 February 2025

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Julie Mugleston
13 February 2025
Rated 5 out of 5 starsVerified

Fast reliable service

Fast reliable service. Ordered ,delivered within two days .

Date of experience: 3 February 2025

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CustomerJill
11 February 2025
Rated 5 out of 5 starsVerified

Item was dispatched very quickly

Item was dispatched very quickly. We received it next day.

Date of experience: 4 February 2025

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Mr Brew....
10 February 2025
Rated 4 out of 5 starsVerified

The new pump arrived in good condition…

The new pump arrived in good condition and works well. I am please with the purchase and I have used this company before so I must be satisfied.
However, since I was travelling and worried whether I would still be there, the advised delivery date of the next day seemed fine, but they did not deliver until the day after. Luckily, we were still on site.

Date of experience: 30 January 2025

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